Our top priority is protecting our customers' data and transactions.
Note: You can download our security one-pager here.
System Security
Built-In Security
Security is always top of mind. Our security architecture is designed with consideration of a broad range of acknowledged industry standards and frameworks. Here are a few ways we make security a priority in the way we work on a daily basis.
Bank-Grade Security
We work with large financial institutions to process transactions to their standards and integrate with the same secure technology systems they use. We use 256-bit SSL encrypted payments ensuring bank-grade security for your transactions every step of the way.
Trusted Providers
The Jetpay infrastructure is hosted with GCP (Google Cloud Platform), one of the leading hosting providers in the world. Their services are certified with ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018 and SOC 1/2/3.
Separation of Duties
In accordance with industry best practices, we strictly separate cloud environments for development and production servers. To avoid security or privacy incidents and errors, we apply distinct security guidelines for each environment and allow minimum access to data that is needed by the requesting entity.
Access to Data
All customer data is treated as equally sensitive and under stringent control. Access to customer data is highly restricted and only granted when absolutely necessary and in accordance with our compliance. Only authorized employees within Jetpay have access to customer data.
In-House Support
Our internal team of experts is there for you to quickly resolve issues and questions whenever needed.
Application Security
Encryption
All data sent between our customers and our applications is encrypted in transit and in rest to protect it from unauthorized disclosure or modification. We use 256-bit SSL encrypted payments, the same standards adopted by governments and financial institutions.
NSF Prevention
When using our online bank login feature, we validate whether your counterpart has enough funds in their account before performing a transaction to prevent NSF from happening and help you avoid unnecessary NSF fees.
Secure Bank Connections
Jetpay uses Flinks to connect securely with your bank account. As the leading provider for financial data connectivity in Canada, Flinks is compliant with well-known standards and frameworks such as ISO 27001, NIST and SOC 2. To find out more, visit Flinks security.
Compliance Standards
Regulated by FINTRAC
Jetpay is a registered money services business regulated by FINTRAC, the Financial Transactions and Reports Analysis Centre of Canada. FINTRAC is the agency of the Government of Canada responsible for facilitating the detection, prevention and deterrence of money laundering, terrorist activity financing and other threats to the security of Canada.
Secure EFT Transactions
All transactions are processed via direct debit/direct credit payments. These are considered electronic transfers of funds (EFT) through the ACH (Automated Clearing House) system. The ACH is a centralized architecture that connects banks.
With EFT, money is sent directly from one account to another. EFT is a fast, secure and convenient way to process transactions using the infrastructure built and monitored by Payments Canada (for more information, visit Payments Canada).
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