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Help Centre
For Jetpay Merchants
For Jetpay Merchants
How do I add or change my user name?
How can I make an internal transaction?
What is the billing process?
Do my contacts need to register for Jetpay?
How can I edit and retry a failed transaction?
How can I cancel a payment?
Why am I not authorized to make a transaction?
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Getting Started
User Permissions and Payment Approvals
Adding and managing contacts and tags
Enabling a security question
Can I add more users to my Jetpay account?
How can I add my company logo?
How do I add a supplier to my contacts?
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Banking Details
How to add a bank account via 'Online Login'
How can I enter my contact's bank details?
How to add a bank account via 'Digital Cheque'
How can I add a second bank account for my contact?
How to verify your bank account with micro-deposits
Receive Payments
How can I request/collect a payment?
How can I create a payment link?
How can I create a payment email?
Bulk Receivables
How can I send a payment reminder?
How can I set up a recurring payment plan?
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Send Payments
Bulk Payables
How do I send money to someone?
Resources for Contacts and Suppliers
One Pagers for Your Customers and Suppliers
How to introduce your customers and contacts to Jetpay
Jetpay template for invoice notes
Introducing Jetpay to your customers
Introducing Jetpay to your contacts
