--- title: For Jetpay Merchants | Help Centre description: For Jetpay Merchants --- [Skip to content](https://help.jetpay.baselinepayments.com/for-jetpay-merchants#main-content) [More support](https://help.jetpay.baselinepayments.com/kb-tickets/new) ![](https://help.jetpay.baselinepayments.com/hs-fs/hubfs/Jetpay_Logo_Tag-1.png?width=100&height=75&name=Jetpay_Logo_Tag-1.png) Open main navigation Close main navigation - [More support](https://help.jetpay.baselinepayments.com/kb-tickets/new) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.jetpay.baselinepayments.com/) 2. [For Jetpay Merchants](https://help.jetpay.baselinepayments.com/for-jetpay-merchants) # For Jetpay Merchants - [How do I add or change my user name?](https://help.jetpay.baselinepayments.com/how-do-i-add-or-change-my-user-name) - [How can I make an internal transaction? ](https://help.jetpay.baselinepayments.com/how-can-i-make-an-internal-transaction) - [What is the billing process?](https://help.jetpay.baselinepayments.com/what-is-the-billing-process) - [Do my contacts need to register for Jetpay?](https://help.jetpay.baselinepayments.com/do-my-customers-and-suppliers-need-to-register-for-jetpay) - [How can I edit and retry a failed transaction?](https://help.jetpay.baselinepayments.com/how-can-i-edit-and-retry-a-failed-transaction) - [How can I cancel a payment?](https://help.jetpay.baselinepayments.com/how-can-i-cancel-a-payment) - [Why am I not authorized to make a transaction?](https://help.jetpay.baselinepayments.com/why-am-i-not-authorized-to-make-a-transaction) See less ▼ ## Getting Started - [Is Jetpay Available in Other Languages?](https://help.jetpay.baselinepayments.com/is-jetpay-bilingual) - [User Permissions and Payment Approvals](https://help.jetpay.baselinepayments.com/how-to-edit-user-permissions-and-payment-approvals) - [Adding and managing contacts and tags](https://help.jetpay.baselinepayments.com/how-to-add-contacts-and-tags) - [Enabling a security question](https://help.jetpay.baselinepayments.com/enabling-a-security-question) - [Can I add more users to my Jetpay account?](https://help.jetpay.baselinepayments.com/can-i-add-more-users-to-my-jetpay-account) - [How can I add my company logo?](https://help.jetpay.baselinepayments.com/how-can-i-add-my-company-logo) - [How do I add a supplier to my contacts?](https://help.jetpay.baselinepayments.com/how-do-i-add-a-supplier-to-my-contacts) See less ▼ ## Banking Details - [How to add a bank account via 'Online Login'](https://help.jetpay.baselinepayments.com/how-to-add-a-bank-account-via-online-login) - [How can I add a second bank account for my contact?](https://help.jetpay.baselinepayments.com/how-can-i-add-a-second-bank-account-for-my-supplier) - [How can I enter my contact's bank details?](https://help.jetpay.baselinepayments.com/how-can-i-enter-my-suppliers-bank-details) - [How to add a bank account via 'Digital Cheque'](https://help.jetpay.baselinepayments.com/how-to-add-a-bank-account-via-manual-entry) - [How to verify your bank account with micro-deposits](https://help.jetpay.baselinepayments.com/how-to-verify-a-bank-account-with-micro-deposits) ## Receive Payments - [Automated Payment Reminders](https://help.jetpay.baselinepayments.com/automated-payment-reminders) - [Can I Add an Invoice Attachment?](https://help.jetpay.baselinepayments.com/can-i-add-an-invoice-attachment) - [How can I request/collect a payment?](https://help.jetpay.baselinepayments.com/how-can-i-request/collect-a-payment) - [How can I create a payment link?](https://help.jetpay.baselinepayments.com/how-can-i-create-a-payment-link) - [How can I create a payment email?](https://help.jetpay.baselinepayments.com/how-can-i-create-a-payment-email) - [Bulk Receivables](https://help.jetpay.baselinepayments.com/bulk-receivables) - [How can I send a payment reminder?](https://help.jetpay.baselinepayments.com/how-can-i-send-a-payment-reminder) - [How can I set up a recurring payment plan?](https://help.jetpay.baselinepayments.com/how-can-i-set-up-a-recurring-transaction) See less ▼ ## Send Payments - [How do I send money to someone?](https://help.jetpay.baselinepayments.com/how-do-i-send-money-to-someone) - [Bulk Payables](https://help.jetpay.baselinepayments.com/bulk-payables) ## Resources for Contacts and Suppliers - [One Pagers for Your Customers and Suppliers](https://help.jetpay.baselinepayments.com/one-pagers-for-your-customers) - [How to introduce your customers and contacts to Jetpay](https://help.jetpay.baselinepayments.com/how-to-introduce-your-customers-and-suppliers-to-jetpat) - [Jetpay template for invoice notes](https://help.jetpay.baselinepayments.com/jetpay-template-for-invoice-notes) - [Introducing Jetpay to your customers](https://help.jetpay.baselinepayments.com/introducing-jetpay-to-your-customers) - [Introducing Jetpay to your contacts](https://help.jetpay.baselinepayments.com/introducing-jetpay-to-your-suppliers) - [For Jetpay Merchants](https://help.jetpay.baselinepayments.com/for-jetpay-merchants#main-content) - [Getting Started](https://help.jetpay.baselinepayments.com/for-jetpay-merchants#getting-started) - [Banking Details](https://help.jetpay.baselinepayments.com/for-jetpay-merchants#banking-details) - [Receive Payments](https://help.jetpay.baselinepayments.com/for-jetpay-merchants#receive-payments) - [Send Payments](https://help.jetpay.baselinepayments.com/for-jetpay-merchants#send-payments) - [Resources for Contacts and Suppliers](https://help.jetpay.baselinepayments.com/for-jetpay-merchants#resources-for-contacts-and-suppliers) - [For Customers / Suppliers](https://help.jetpay.baselinepayments.com/for-customers-suppliers) - [Bank Accounts FAQ](https://help.jetpay.baselinepayments.com/bank-accounts-faq#main-content) - [Setting-up your account](https://help.jetpay.baselinepayments.com/bank-accounts-faq#setting-up-your-account) - [General FAQ](https://help.jetpay.baselinepayments.com/general-faq) - [Contact Jetpay](https://help.jetpay.baselinepayments.com/contact-jetpay#main-content) - [Can't find what you're looking for?](https://help.jetpay.baselinepayments.com/contact-jetpay#cant-find-what-youre-looking-for) [![Chill listening crop-3](https://help.jetpay.baselinepayments.com/hs-fs/hubfs/Jetpay%20Logos/favicon-96x96.png?width=25&height=29&name=favicon-96x96.png "Chill listening crop-3")](http://jetpayit.com) 2288 Manitoba st., Vancouver, BC V5Y 4B5 [mailto:support@baselinepayments.com](mailto:support@baselinepayments.com) Copyright © 2025, Baseline Payments